Applies to: Seclore Desktop Client Admin and Adminless.
Symptoms & Error:
- In certain cases, installation or uninstallation of Desktop Client can fail due to one of the error message below.
- ERROR: WinLite already installed for some user
- ERROR: Seclore already installed.
- Another version of the software is already installed.
- Error while registering service (-1).
- Component is already registered.
- This setup will perform an upgrade. Do you want to continue?
- Error "17000" installing injection driver
Solution 1:
- Refer below link and check if you have supported environment to install the client.https://docs.seclore.com/home/supported-environments-and-file-formats
- Upgrade the environment to supported version if it is unsupported.
Solution 2:
- Uninstall the existing client from the system.
- Confirm from Control Panel if Seclore Application has been uninstalled.
- Restart the machine and try to install the client again.
Solution 3:
- Confirm if Adminless Client is previously installed in some other user profile by following below steps:
- Login as Administrator (Domain admin or system admin)
- Go to Task Manager -->Users tab to get all the user profiles.
- Check for Seclore folder for all the user profiles in C:\Users\<user>\AppData\Local\Seclore.
- Login using the user who has adminless client and uninstall it from control panel
- Once Adminless Client is uninstalled from the user profile. Try installing the client again.
Need more help ?
Contact Seclore Support
