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Knowledge Base Articles

Seclore Desktop Client 28
  • 'No access' pop up while opening the protected file.
  • Classification Related FAQ
  • Copy/Paste Issue
  • Could not open file. Access denied on file.
  • Desktop Client Exception List
See all 28 articles
VPN Issues 5
  • AWS tunnel pre-shared key mismatch error.
  • Trouble Logging into PS Despite Working VPN
  • AWS tunnel received DELETE for Phase 2 SA with SPI: xxxx
  • Peer is not responsive - Declaring peer dead (DPD issue)
  • Script to generate ICMP packets inside VPN tunnels
SSL Certificate 18
  • Where to check for SSL Certificate Chain
  • How to convert key file to pfx format
  • Check if a Certificate and a Private Key matches
  • Check if a CSR and a Certificate match
  • How to import SSL Certificate in JVM for connection to Active Directory (over SSL)
See all 18 articles
Seclore Policy Server 16
  • Placing installers and upgrade patches for DC,adminless and MAC
  • Cannot revoke license (-220192)
  • OTP or Alert mails are not getting delivered(Cloud)
  • OTP or Alert mails are not getting delivered(On-Premise setup)
  • Troubleshoot Policy Server Errors
See all 16 articles
HotFolder 3
  • Unable to protect file in Hot folder
  • Error while reading configuration file - HotFolder
  • Hotfolder Service not Starting
Seclore Email Auto Protector (MTA) 1
  • BCC Recipients do not get permissions to an email when protected through Seclore Email Auto Protector(MTA)
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