Applies to: Desktop Client
Symptoms & Error:
Users are unable to open the protected file and below error is displayed:
Solution:
This error typically arises when the user does not have permission to the "Documents" or "Seclore Files" folder.
"C:\Users\%username%\Documents\Seclore Files"
User should have read, edit and modify rights on the folder because the HTML wrapped files are mirrored to this location.
Need more help?
Contact Seclore Support
