Knowledge Base Articles

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Seclore Desktop Client 23

• 'No access' pop up while opening the protected file.
• Classification Related FAQ
• Copy/Paste Issue
• Could not open file. Access denied on file.
• Desktop Client Exception List

See all 23 articles

VPN Issues 5

• AWS tunnel pre-shared key mismatch error.
• Trouble Logging into PS Despite Working VPN
• AWS tunnel received DELETE for Phase 2 SA with SPI: xxxx
• Peer is not responsive - Declaring peer dead (DPD issue)
• Script to generate ICMP packets inside VPN tunnels

SSL Certificate 18

• Where to check for SSL Certificate Chain
• How to convert key file to pfx format
• Check if a Certificate and a Private Key matches
• Check if a CSR and a Certificate match
• How to import SSL Certificate in JVM for connection to Active Directory (over SSL)

See all 18 articles

Seclore Policy Server 16

• Placing installers and upgrade patches for DC,adminless and MAC
• Cannot revoke license (-220192)
• OTP or Alert mails are not getting delivered(Cloud)
• OTP or Alert mails are not getting delivered(On-Premise setup)
• Troubleshoot Policy Server Errors

See all 16 articles

HotFolder 3

• Unable to protect file in Hot folder
• Error while reading configuration file - HotFolder
• Hotfolder Service not Starting

Seclore Email Auto Protector (MTA) 1

• BCC Recipients do not get permissions to an email when protected through Seclore Email Auto Protector(MTA)